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How to be a Successful

Evaluation Consultant
Part I: Strategic and Soft Skills

I would recommend the course especially to newbie evaluators because you get a good insight into the evaluation business within a very short time span. The texts are written in a very easy understandable manner and contain practical tips to attract and retain customers. You get access to information you cannot find in any textbook on evaluation.


Anita Leutgeb, independent evaluation consultant


Enrolments are now open. 

  • Course price: US$425.- 

  • Dates: You can commence the course right after enrolment and study for as long as you need at your own pace. We will provide you support throughout your studies.

  • Format:  Self-paced with trainer support when required

  • Trainer: Dr Glenn O'Neil

      Course Overview


This course centres on a crucial issue for evaluators and potential evaluators: how to be a successful evaluation consultant? Over five modules, guidance and advice are provided on how to start, manage and maintain a successful evaluation consultancy by a trainer who has effectively managed his own consultancy since 10 years. Through practical exercises, presentations and case studies, participants will learn and develop key strategic and “soft” skills for becoming a successful evaluation consultant. This course is part 1 and complemented by a second course which focuses on management and technical issues.

      Course Objectives


Upon completion of this course the student will be able to:


  • Understand what are the key qualities to be a successful evaluation consultant;

  • Learn how to set-up as an evaluation consultant and effectively find work;

  • Develop skills in managing and retaining customers effectively;

  • Understand how to diversify and grow an evaluation consultancy.


      Course Content


Module 1: Set-up: Setting up as an evaluation consultant
Module 2: Marketing: Finding work – “Push” and “Pull” strategies
Module 3: Implementing: Delivering evaluation services effectively
Module 4: Sustaining: Retaining business – customer management and beyond
Module 5: Diversifying: Growing your evaluation consultancy


      Course Methodology


This online self-paced course comprises of reading materials, video- lectures and practical exercises to ensure practicality of the knowledge acquired. Case studies throughout the course are used to ensure the hands-on approach and development of practical skills in how to be a successful evaluation consultant. Checklists, tips and templates are provided to the students to support them professionally as evaluation consultants.


Dr Glenn O'Neil

Dr Glenn O’Neil is a founder of evaluation consultancy, Owl RE. Since 10 years, Dr O’Neil has built up his boutique consultancy to carry out over 100 evaluations in over 50 countries for some 40 international organisations, NGOs, governments and foundations.


Glenn has a PhD in research and evaluation methodology from the London School of Economics and Political Science and an Executive Masters in Communications Management from the University of Lugano, Switzerland. Glenn is Swiss/Australian and speaks French and English.



Upon successful completion of the course, the student will receive a certificate with a unique ID number. The certificate can then be verified by an employer by email enquiry on TRAASS’s website.


Time required for completion solely depends on the student. However, we recommend allocating at least 4-5 hours for every module.


2010 - present

2010 - present

      Target Audience


- Evaluation consultants, researchers and support staff;
- People wishing to work as evaluation consultants and/or in the evaluation sector.

Knowledge of the basic concepts of evaluation is desirable before taking this




Reading and studying materials are provided. Students are encouraged to use the forum or chat to share knowledge and ideas. Also, students can contact the course coordinator via e-mail or post their questions on the forum. The course coordinator will reply to any queries within a reasonable time.


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